Shipping

 
 

Shipping Policy

Charges After Delivery

Accessorial Charges requested or required at time of delivery, not requested before booking will be charged to the customer.

Examples include:

  • Liftgate service

  • Driver unload/sort

  • Redelivery

  • Appointment

  • Change of Delivery Address

Commercial Address Eligibility

  • Must be zoned commercial or industrial

  • Must be owned or leased by a registered business

  • Must have receiving hours between 8am & 5pm (Monday - Friday)

  • Must be accessible by a tractor trailer

  • Must be equipped with a loading dock (48”- 52”) or a forklift to quickly and safely unload freight

  • Notification or appointment will not be provided prior to delivery 

Exclusions

  • Residential or home businesses

  • Farms

  • Limited Access Locations

  • Camps, places of worship, educational institutions, construction sites, fairs and carnivals, individual/mini storage units, military base/installations, mine sites, some government facilities, schools, businesses located outside city limits, rural locations and farms. Limited access may also include commercial businesses not open to the walk-in public or where an employee is not available to assist with loading or unloading.

  • Deliveries requiring an appointment or delivery notification

  • Weekend deliveries

  • Locations outside of the continental US